When we think about disability, most of us picture what we can see – a wheelchair, a guide dog, a walking aid. But not all disabilities are visible. Some people may have disabilities that you can’t immediately recognise just by looking at them. These are often known as hidden or invisible disabilities.
As a Registered NDIS Provider, Living My Way respects all disabilities, whether visible or not. Because every person deserves to be seen, heard, and supported for who they are and what best suits their needs.
We encourage a more open conversation about hidden disabilities and how understanding them can help lead to more inclusive, supportive communities.

What are hidden disabilities?
Hidden disabilities may not always be visible to others at first glance. They can affect how someone moves, learns, communicates, connects with others, and manages everyday life. Because they’re not visible, they’re sometimes misunderstood or overlooked.
Some examples of hidden disabilities can include:
- Autism
- ADHD
- Mental health conditions (such as anxiety or depression)
- PTSD
- Could include dementia (however we only onboard on a case-by-case basis)
- Chronic fatigue syndrome
- Acquired brain injuries
- Learning disabilities
- Chronic pain conditions
- Epilepsy
- Sensory processing disorders
- Hearing loss
- Vision impairments that aren’t immediately noticeable
People with invisible disabilities can often face unique challenges. The reality is that even if you can’t see the fatigue, the sensory overwhelm, the challenges processing information, or the emotional toll someone might be experiencing, a person may be managing complex needs on the inside.
That’s why it’s a good idea to approach people with compassion, and avoid making assumptions based on appearances alone.
Why awareness matters
Hidden disabilities can come with challenges – such as the extra layer of needing to explain or justify to others. People with hidden disability can be:
- Misunderstood in public spaces
- Judged for using accessible services (such as priority seating or disabled parking)
- Overlooked in workplace settings or job interviews
- Dismissed when they ask for supports
This can lead to feelings of isolation, mental fatigue, anxiety, and low self-esteem. It can also sometimes stop people from asking for the help they need.
That’s why awareness and increased communication can be so powerful. When we start to talk more openly about hidden disability, we help create environments that can be more accepting, inclusive, and supportive for everyone.
The Sunflower Program
One initiative helping to raise awareness about hidden disabilities is the Hidden Disabilities Sunflower program. Originally started in the UK, the program now operates worldwide, including here in Australia.
The Sunflower symbol – which is worn on a lanyard or badge – signals that a person has a hidden disability and may need extra time, patience, or support. It’s completely voluntary and gives people a discreet way to indicate that they may benefit from understanding.
More and more organisations are adopting the Sunflower program, including airports, retail stores, and transport services. It’s a helpful step toward helping to create a more inclusive society.
You can learn more about the program at hdsunflower.com/au.
Hidden disability and employment
We’re also seeing positive change in the employment space. For example, the Australian Federal Police recently celebrated the first graduates of its Dandelion Program, which supports neurodivergent people, including those with autism, into sustainable employment.
The initiative focuses on helping to create tailored, supportive work environments that help support people to thrive. It shows that a hidden disability does not need to be a barrier to meaningful employment or participation in society. Everyone offers unique strengths and with the right support, those strengths can shine.
How you can be an ally
Whether or not you have a hidden disability, we all have a role to play in supporting more inclusive spaces. Here are a few things you can do:
- Don’t assume: Not all disabilities are visible.
- Be patient: If someone needs more time or support, show understanding.
- Respect privacy: People may not choose to disclose their disability to you.
- Educate yourself: Learn about different disabilities and experiences.
- Be inclusive: Use accessible language and design wherever possible.
- Celebrate diversity: Every experience is valid, and every person has value.
Living your life, your way
At Living My Way, we’re all about supporting people to live their life, their way. We know that no two people are the same, and no two disabilities look the same either. Whether your disability is visible or not, you deserve support that is respectful, empowering and free from judgement.
That’s why we take the time to get to know you, understand your needs, and support your independence in the way that most suits you.
Need support or want to chat?
If you’re looking for a Support Worker who understands you, or a community that sees your full potential, we’re here for you.
Please reach out to our friendly team to learn more about how Living My Way can support you or your loved one to live life on your terms.
You can call us on (02) 8525 4000, email us via operations@lmwl.org.au or complete our online enquiry form.