Living My Way Limited (“we”, “us” or “our”) is committed to safeguarding the privacy of information provided to Living My Way and information about visitors to our websites. We may collect, hold, use and disclose personal information to provide our services or carry out our activities in compliance with the Privacy Act 1988 (Privacy Act) and in particular the Australian Privacy Principles (APPs) found in the Privacy Act.
- What personal information we collect
- How we collect your personal information
- How we use your personal information
- Under what circumstances with disclose collected information
Providing Your Personal Information to Living My Way
In order to provide services and supports and to conduct our business activities, we will need to collect some of your personal information. This includes your name, home address, email address and phone number. We may also collect some sensitive information such as information about your health or finances so that we can plan and organise you with the best services that meet your needs. We will respect and understand if there are highly sensitive information that you don’t wish to share.
We take reasonable steps to ensure the personal information we collect about you is accurate, complete, up-to-date, relevant, secure and that it is not accessed or disclosed to anyone without your consent. We will only disclose your information to relevant people within our organisation who may need to know that information to provide you with the best services. We can only do this in ways that comply with the Privacy Act.
Correcting Your Personal Information
Under the Privacy Act, you have the right to ask for access to personal information that we hold about you and ask that we correct that personal information.
You can ask for access or correction by contacting us and we must respond within 30 days. If you ask, we must give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect.
How to Make a Complaint
You may make a complaint to us if you consider that we have not complied within the Privacy Act.
Simply download, complete and return the Complaint & Feedback Form to us at one of the options below:
- In-person or by mail:
Living My Way
Ground Floor, 44-60 Allison Crescent
Menai New South Wales 2234
- Fax to us on 02 8525 4011
- Email to firstname.lastname@example.org
We will respond to your complaint within 48 hours.