Marketing & Communications Manager | Hybrid Role | Not-for-Profit Leadership
Join Us During an Exciting Period of Growth and Transformation
Are you an experienced communications leader who is passionate about storytelling, brand building, digital engagement and creating meaningful connections with the community?
Living My Way is continuing to strengthen and expand the way we engage with participants, families and the community. As part of this exciting period of growth, we are seeking an experienced Marketing and Communications Manager to lead our communications strategy, digital engagement and brand presence across the organisation.
This is an exciting opportunity to shape how we engage with participants, families, stakeholders and the wider community, while supporting organisational growth and enhancing our brand and reputation within the disability sector.
If you enjoy creating meaningful connections, leading communications initiatives, and helping organisations grow through clear and impactful engagement, we'd love to hear from you.
Why join us?
At Living My Way, you’ll be part of a welcoming, values-driven organisation committed to empowering people with disability to live independently. We offer:
- A culture of professional development – we invest in your growth
- Work-life balance – flexible and hybrid working arrangements
- An inclusive and supportive environment - your contribution matters
- Not-for-profit salary packaging – increase your take-home pay
- Additional leave benefits – RDOs, purchased leave, and leave loading
- Free on-site parking – Menai Head Office
About us
Living My Way is a trusted, member-based not-for-profit organisation with over 30 years’ experience supporting people with disability to live independently with choice and control. We are committed to delivering high-quality services while empowering people with disability to achieve their goals and live life their way.
About the role
Reporting to the Executive Manager Customer Experience, the Marketing & Communications Manager is responsible for leading Living My Way's communications, digital engagement, brand management and storytelling activities.
You will play a key role in strengthening customer engagement, supporting organisational growth, enhancing brand awareness and ensuring communications are clear, accessible and aligned with our values and purpose.
This role provides both strategic and operational leadership across communications, digital engagement and brand management, while leading and developing a small communications team.
The role is part time and located in the Sutherland Shire (hybrid).
Key responsibilities
- Developing and delivering integrated communications and digital engagement strategies
- Overseeing content across websites, social media, e-newsletters and digital campaigns
- Supporting organisational growth through brand awareness, stakeholder engagement and referral initiatives
- Leading internal communications and organisational change initiatives
- Ensuring communications are accessible, inclusive and participant-centred
- Translating complex NDIS, service and regulatory information into clear and engaging content
- Monitoring engagement performance and using insights to drive continuous improvement
- Maintaining brand governance and communication standards across the organisation
- Supporting community engagement, participant storytelling and advocacy initiatives
- Leading and developing a small communications team
About you
You are a strategic and customer-focused communications professional who enjoys translating complex information into clear, engaging and accessible content.
You combine strong communication expertise with commercial awareness, digital capability and a genuine passion for improving customer experience. You are equally comfortable developing strategy, advising leaders and delivering high-quality communications across multiple channels.
You will also bring:
- Tertiary qualifications in Communications, Marketing, Public Relations or a related field
- Minimum 5 years' experience in communications, digital engagement or marketing, ideally within the disability, community services or not-for-profit sector
- Demonstrated experience leading integrated communications strategies
- Strong copywriting skills with the ability to communicate complex information clearly and empathetically
- Experience working with digital platforms, CMS systems, analytics tools and design software (e.g. Canva, Adobe)
- Strong stakeholder engagement and relationship-building skills
- Sound understanding of the NDIS, participant-centred services and regulated environments
- Current driver's licence and willingness to travel
Highly regarded:
- Experience in people management or team leadership
- Experience supporting organisational growth or business development through communications
- Video or multimedia storytelling experience
- Lived experience of disability or strong connection to the NDIS community
What makes this role rewarding?
- Competitive salary package
- Hybrid working model
- Rostered Day Off (RDO) program
- Purchased leave options
- Annual leave loading
- Salary packaging benefits
- Free on-site parking
- Ongoing learning and career development
- Opportunity to shape a newly established leadership function
- Strong commitment to Diversity, Inclusion and empowerment.
How to apply
If you're looking for a role where you can make a meaningful impact while helping shape the voice, engagement and reputation of a purpose-driven organisation, we'd love to hear from you.
Please submit your CV and a brief cover letter outlining your suitability for the role.
For further information, please contact Sandra De Jesus on 0499 984 880 or email [email protected]
Applications close: Friday 19 June 2026
No agencies