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(02) 8525 4000

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Living My Way
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
Contact Us
Living My Way
(02) 8525 4000
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
Living My Way
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
  • Services
    • Employ Your Own Support Workers
    • Social + Community Participation
    • In-Home Support
    • High Intensity Daily Personal Activities
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Careers
(02) 8525 4000
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Contact Us

Support Workers

Experience the extra care our Support Workers bring

Winner! Enablement Awards 2025

Winner of the “Most outstanding Not-For-Profit 
Disability Support Services Provider in Australia” award

You know what matters most to you.

Your choices, needs and goals shape the way we support you. Our highly trained Support Workers are here to listen, support and provide that extra level of care every step of the way.

Explore the ways our Support Workers can assist you

IconSocial + Community Participation

This service can help you to live life, your way. That might mean supporting you with:

Photo of a person visiting friends

Visiting friends and family

Photo of a person shopping with a carer

Shopping

Photo of people playing sports

Playing sport

A blind woman crossing the street with the assistance of a carer

Exploring new places

Photo of a person being assisted into shallow water at the beach

Going to the beach

Photo of two people smiling in a car

Travelling to
appointments

Photo of a person in a wheelchair on a train platform talking to another person

Taking public transport

A young person being comforted by an older person

Everyday behaviour
support

IconIn-Home Support

Need help around the home? We can help with your daily living and independence, including:

Two people smiling. They have made pizza.

Mealtime support

A photo of a person laying down being cared for

Epilepsy management

A person being assisted in a hoist

Manual handling

A person applying a band-aid to the back of someone's neck

Simple wound care

A blister pack of medication

Medication management

A carer helping someone dry their dishes

Domestic assistance

A person helping tie a girl's hair in a ponytail

Personal care

A lady helping a boy. They are both working on a tablet device together.

Everyday behaviour
support

IconHigh Intensity Daily Personal Activities (HIDPA)

Need help with the health and personal care side of things? Our Support Workers are here to help with:

A photo of a bowel stoma bag

Complex bowel care

A catheter line strapped to a person's leg

Urinary catheter management

A person being assisted with eating

Severe dysphagia management

A hand holding tube feeding equipment

Enteral or tube feeding

A diabetes testing kit being administered

Diabetes management including subcutaneous injections

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Our registered nurse will work with you to develop health management plans that assess your clinical needs and support your care goals.

Eligibility criteria apply for these disability support services.
Actual services will depend on your needs. Members must be 18+ years old to access HIDPA services.

Personalised for your needs.
Delivered with heart.

This is what your journey with Living My Way might look like:

1

Visit

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During your home visit we’ll get to know you, develop an Individual Support Plan (ISP), and complete a home risk assessment.

2

Match

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To match you with Support Workers we’ll share profiles for you to review, organise a meet and greet, and arrange buddy shifts or extra training if needed.

3

Communicate

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We’ll check in regularly, as often or as little as you need.

4

Review

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Together, we’ll review your supports and ISP each year, or as your requirements change.

The benefits

  • We match you with a Support Worker who truly suits your needs
  • Your Support Worker will receive training tailored to your needs
  • We take care of the onboarding process so you don’t have to
  • All payroll and payments are managed on your behalf
  • We handle the paperwork and compliance, saving you time and stress
  • With everything managed, you can focus on your wellbeing and personal goals
  • Our Quality Risk and Training team keeps a close eye on the quality and safety of our services
Photo of a support worker and a client sitting at a table playing Uno

Want to know more?

Call us on (02) 8525 4000
Contact us

We support people with

Acquired brain injury

A man smiling

Autism

A person with Cerebral Palsy smiling

Cerebral Palsy

A person with Multiple Sclerosis walking their dog

Multiple Sclerosis

A woman on crutches walking, smiling

Parkinson’s Disease

A woman in a wheelchair, smiling

Spinal cord injury

A woman, smiling, walking with the assistance of a walking cane

Stroke

A blind woman crossing the street with the assistance of a carer

Vision impairment

We also support people with other physical and neurological disabilities, and some intellectual disabilities.
If you have a disability not shown here, please contact us to see if we can help you.

Locations we currently service

Photo of a beach in the Sutherland Shire

Sutherland Shire

Aerial photo of a bridge in Georges River

Georges River

Aerial photo of buildings in Canterbury-Bankstown

Canterbury-Bankstown

Meet some of our Support Workers

Photo of Dave

Dave
Teacher and dog lover

Photo of Fenella

Fenella
Volunteer firefighter

Get to know some of our Support Workers

Want to know more?

Call us on (02) 8525 4000
Contact us

Frequently asked questions

What is a Disability Support Worker?

A Disability Support Worker provides practical support for people with disability so they can get on with life.

The day-to-day assistance provided by Support Workers differs depending on the needs of the person they are supporting. Some examples include:

  • Accessing the community
  • Transport
  • Personal care
  • High intensity daily personal activities
  • In-home support
  • Social participation
  • Complex care
  • Medication management
  • Behavioural support
What areas do you currently service?

Sutherland Shire

Alfords Point, Bangor, Barden Ridge, Bonnet Bay, Bundeena, Burraneer, Caringbah, Caringbah South, Como, Cronulla, Dolans Bay, Engadine, Grays Point, Greenhills Beach, Gymea, Gymea Bay, Heathcote, Holsworthy, Illawong, Jannali, Kangaroo Point, Kareela, Kirrawee, Kurnell, Lilli Pilli, Loftus, Lucas Heights, Maianbar, Menai, Miranda, Oyster Bay, Port Hacking, Royal National Park, Sandy Point, Sutherland, Sylvania, Sylvania Waters, Taren Point, Waterfall, Woolooware, Woronora, Woronora Dam, Woronora Heights, Yarrawarrah and Yowie Bay.

Georges River

Allawah, Beverley Park, Beverly Hills, Blakehurst, Carlton, Carss Park, Connells Point, Hurstville, Hurstville Grove, Kingsgrove, Kogarah, Kogarah Bay, Kyle Bay, Lugarno, Mortdale, Narwee, Oatley, Peakhurst, Peakhurst Heights, Penshurst, Ramsgate, Riverwood, Sans Souci and South Hurstville

Canterbury-Bankstown

Ashbury, Bankstown, Bankstown Aerodrome, Bass Hill, Belfield, Belmore, Beverly Hills, Birrong, Campsie, Canterbury, Chester Hill, Chullora, Clemton Park, Condell Park, Croydon Park, Earlwood, East Hills, Georges Hall, Greenacre, Hurlstone Park, Kingsgrove, Lakemba, Lansdowne, Milperra, Mount Lewis, Narwee, Padstow, Padstow Heights, Panania, Picnic Point, Potts Hill, Punchbowl, Regents Park, Revesby, Revesby Heights, Riverwood, Roselands, Sefton, Villawood, Wiley Park and Yagoona.

What disabilities do you specialise in?

We specialise in acquired brain injury, cerebral palsy, multiple sclerosis, parkinson’s disease, spinal cord injury, stroke and visual impairment. If you have a different disability, please get in touch and we can let you know if you meet our eligibility requirements for this service.

What if I want to involve my family or carers?

Family, friends, or carers may play an important role in your health and wellbeing. If you’d like them to be involved in overseeing your supports, we are happy to include them. If you prefer to make decisions on your own, we will always respect that. The choice is yours.

How do you ensure quality control?

The ISP paints an important picture about each Member to enable you to live life your way.

It includes your specific goals, experience, support needs, routine, health and personal preferences, and schedule of supports for your Support Workers to follow.

We will review it with you when required and include any adjustments that may be needed. Our Support Workers are unable to deliver supports that are not outlined in your ISP.

What training do you provide to your Support Workers?

We provide Support Workers with tailored education and training to support you professionally and safely.

Where these include complex care or behaviour support, this includes clinical input and oversight from our Registered Nurse to help improve the knowledge and skills of our Support Workers.

Competency assessments are completed as needed, with practical training delivered at Living My Way, in your home, or a combination of both. We will talk with you about your preference.

Is your organisation led by people with disability?

Yes. Multiple members of our Board are people with disability. As an organisation founded by people with disability, for people with disability, we know how vital it is to have lived experience guiding our decisions. This representation ensures our choices will genuinely reflect and prioritise your needs.

Can I employ a family member?

Yes, with written permission from the NDIA.

The NDIA will only fund family members to provide supports in exceptional circumstances. Further details can be found here. We have no control over this process but are happy to work with you on your submission.

Can you help me find Support Workers?

Yes, we can help you with that. We can support you with the recruitment process, including screening your candidates against your selection criteria and completing any working rights and security checks.

When would you be able to support me?

You will have a dedicated contact from our team, who will be available to assist you during business hours.

You will also have a dedicated contact at our partner organisation — Source HR — who can answer any human resources and work, health, and safety questions you may have.

How can I meet my employer obligations?

We have developed a guide to help you understand your employer obligations, which includes templates and factsheets. If there are any legislative changes that affect you we will notify you, ensure you understand how these changes affect you, and provide support to ensure compliance.

What do you charge?

As a not-for-profit, we understand the need to attract and retain high quality Support Workers, so our fees are among the lowest in the industry. We claim under the NDIA pricing arrangements and do not charge an establishment fee. We are committed to transparency, and the rates we claim and pay are available upon request.

How much should I pay my Support Workers?

We understand that attracting and retaining Support Workers can be challenging so we have created options you can consider. Please contact us so we can walk you through them.

Which disabilities do you specialise in?

We specialise in acquired brain injury, cerebral palsy, multiple sclerosis, parkinson’s disease, spinal cord injury, stroke and visual impairment. If you have a different disability, please get in touch and we can let you know if you meet our eligibility requirements for this service.

What regions do you specialise in for this service?
  • The Sutherland Shire
  • Georges River
  • Canterbury-Bankstown
  • Western Sydney
  • Central West NSW

While these are the regions we specialise in, we have Members from all over Australia who use this service. Please contact us to check your eligibility. 

How can I get started?

Call us on (02) 8525 4000 or fill in the form below to get started.

Our first steps will be as follows:

  • Determine whether you would like to employ your existing Support Workers or receive support with recruitment
  • Support you to apply for your Withholding Payee Number (WPN)
  • If applicable, check your current provider’s notice period

Why choose Living My Way?

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Founded by people with disability

We were created by people with disability for people with disability.

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Not-for-profit

We put people before profit.

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Decades of experience

Founded more than 30 years ago, we are dedicated and committed in supporting our Members to live life, their way.

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Award winning

Winner of the “most outstanding not-for-profit disability support services in Australia” award at the 2025 Enablement Awards.

Registered
NDIS Provider

Want to know more?

Call us on (02) 8525 4000
Contact us

Our Services

Employ Your Own Support Workers

Employ Your Own Support Workers

Social + Community
Participation

Social + Community Participation​

In-Home
Support

In-Home Support

Higher Intensity Daily Personal Activities (HIDPA)

High Intensity Daily Personal Activities

Support Coordination

Support
Coordination

Plan Management

Plan Management

Testimonials

Living My Way is my go-to because they always know the answer and if they don't know the answer, then they go and find out for me.

Andrew, Living My Way Member

Every piece of equipment that I rely on throughout my day Living My Way has played a hand in it. It doesn’t just make life easier, it makes it possible. Without them, I honestly don’t know how I’d be able to function.

Living My Way Member

Having Living My Way is like having someone that’s willing to run the extra mile just to get the right answer. The human side of it is special and that’s what makes Living My Way better than most.

Living My Way Member

The Plan Management team have always been very helpful when I’ve had questions about my sons funding and how it can be used and they’ve provided ample warning when funds were about to run out.

Living My Way Member

I do my own recruitment, rosters and day to day management, liaise with my staff and rostering them. I really enjoy doing this. At the end of the day, I am the person they answer to. It’s very important to me to have control and choice... My work day can change but I can control and negotiate changes as I manage my staff. I learned a lot of skill negotiating and dealing with people.

Living My Way Member

If there are any problems or anything I'm concerned about, I know I can pick up the phone and talk to someone in the office at Living My Way. They're all very helpful and have far more knowledge about the NDIS than I do.

Pauline, Living My Way Member

I know Living My Way take all their Members really seriously. You're not just a number or someone on a piece of paper, you're a person with their own needs and interests.

Frances, Living My Way Member

It's so simple. I just email and the invoices are paid – there is no fuss and I receive all the information I need to manage things from my end.

Ben, Living My Way Member

I know that Living My Way take all their Members really seriously. You’re not just a number or someone on a piece of paper, you’re a person with their own needs and interests.

Living My Way Member

Every piece of equipment that I rely on throughout my day Living My Way has played a hand in it. It doesn’t just make life easier, it makes it possible. Without them, I honestly don’t know how I’d be able to function.

Living My Way Member

I don’t think I will ever understand the NDIS without the help of Living My Way and I wouldn’t hesitate in recommending Living My Way to anyone looking to have their NDIS plan, Plan Managed.

Living My Way Member

I know that Living My Way take all their Members really seriously. You’re not just a number or someone on a piece of paper, you’re a person with their own needs and interests.

Living My Way Member

My Support Coordinator, has been wonderful. She is enthusiastic and passionate about helping me. When I have asked for help, she has acted quickly and diligently.

Living My Way Member

We find the staff very helpful and are very happy with the service we receive.

Living My Way Member

I am very happy with the communication from Living My Way. During Corona Virus restrictions, the OT has been checking up on me almost weekly and that means a lot. Living My Way take a lot of the stress off my husband and I by organising payments, etc. We are very thankful.

Living My Way Member

I have found this to be a very valuable service. My Occupational Therapist is a pleasure to work with and she is very helpful.

Living My Way Member

Very friendly staff and best service

Living My Way Member

Always recommend Living My Way

Living My Way Member

Staff are very courteous and helpful

Living My Way Member

Only just joined but happy so far. My Support Coordinator is lovely.

Living My Way Member

Very helpful and friendly staff

Living My Way Member

I have always found staff to be responsive and courteous at all times.

Living My Way Member

You do a fantastic job

Living My Way Member

Great support during COVID-19 The webinars were good Love the regular newsletter by email

Living My Way Member

Can’t fault Living My Way 🙂

Living My Way Member

I am very happy with the support Living My Way gives me

Living My Way Member

Staff are always friendly and helpful. Thankyou!

Living My Way Member

I’m really thankful to everyone at Living My Way. It’s got me the life I want to live.

Living My Way Member

I just wanted to say a HUGE well done to the team. You are all stars! 24 hours to process payment of our Invoices is an outstanding effort. I am currently dealing with 10 different Plan Managers and Living My Way surpasses them all in terms of payment time. Thanks so much for the great effort.

Living My Way Member

The Plan Management team have always been very helpful when I’ve had questions about my sons funding and how it can be used and they’ve provided ample warning when funds were about to run out

Living My Way Member

What I like best about Living My Way is they have taken stress from my life in managing my plan and invoices, and helping with anything I am concerned about or information I need about my plan and NDIS.

Living My Way Member

They got me the best wheelchair against all odds and the best NDIS again against all odds. I feel truly cared for.​

Living My Way Member

I have achieved a full and wonderful life in every way and my disability hasn't once held me back. This would have been very different if I hadn't had the support of Self-Directed Living. It is my passion to enable others with disabilities to access the services that Living My Way offer.

Living My Way Member

I do my own recruitment, rosters and day to day management, liaise with my staff and rostering them. I really enjoy doing this. At the end of the day, I am the person they answer to. It's very important to me to have control and choice... My work day can change but I can control and negotiate changes as I manage my staff. I learned a lot of skill negotiating and dealing with people.

Living My Way Member

A truly wonderful Service Provider!!!

Living My Way Member

Thank you for your assistance during our NDIS journey past, present, future.

Living My Way Member

All staff are very polite, friendly and helpful. A good team!

Living My Way Member

Love the LMW team! Especially Gail who has always been there when I’ve needed something.

Dee, Living My Way Member

It’s the little things in my life that make the difference, the things other people might take for granted because they are able-bodied. Living My Way has given me the freedom and flexibility to enjoy those little things every day, with those I care about.

John, Living My Way Member
Living My Way

Supporting people
to live their life,
their way.

Winner! Enablement Awards 2025

Most outstanding Not-For-Profit Disability Support Services Provider in Australia in 2025

Living My Way

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  • Home
  • Disability Support Services
  • About Us
  • Privacy Policy
  • Report Incident
  • Subscriptions
  • Give Feedback
  • Feedback and Complaints Policy
  • Home
  • Disability Support Services
  • About Us
  • Privacy Policy
  • Report Incident
  • Subscriptions
  • Give Feedback
  • Feedback and Complaints Policy
  • Home
  • Disability Support Services
  • About Us
  • Privacy Policy
  • Report Incident
  • Subscriptions
  • Give Feedback
  • Feedback and Complaints Policy

Contact Us

operations@lmwl.org.au
Phone (02) 8525 4000
Fax (02) 8525 4011

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NDIS logo

Menai Head Office

Ground Floor, 44-60 Allison
Crescent, Menai NSW 2234

Mailing Address

PO Box 67, Menai Central,
NSW 2234

ABN

47 110 995 518

Acknowledgement of Country

Living My Way acknowledges the Dharawal people who are the Traditional Custodians of the land on which we work. Living My Way pays respect to Elders past and present and extends this respect to other Aboriginal people visiting our website.

Areas We Serve

We primarily offer disability support services across Sydney – including the Sutherland Shire, Georges River, Canterbury-Bankstown and Western Sydney regions – and Central West NSW. Some of our services are available across Australia, so if you live in a different region, please contact us to see if we can help you.

Accessibility by WAH

“Storytelling is how we invite our Member voices to shine and share something meaningful… We want to inspire, engage and educate our community through real stories.”

“We all pitch in to get things done. I would say, hand on heart, that the people we employ are truly Memberfocused and understand how their role can help Members meet their aspirations.”