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Contact Us
Living My Way
(02) 8525 4000
  • Services
    • Support Workers
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
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Stay informed with the latest NDIS updates and changes

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Living My Way
  • Services
    • Support Workers
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
    • Our Team
    • Meet Our Board
    • Our Charter of Rights
    • Work With Us
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • COVID Updates
    • Supporting Documents
    • NDIS Updates
  • Member Stories
  • Services
    • Support Workers
    • Support Coordination
    • Plan Management
    • iCare Services
  • About Us
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    • Work With Us
    • Give Feedback
    • Reports
  • Resources
    • Blog
    • News
    • COVID Updates
    • Supporting Documents
    • NDIS Updates
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Support Worker Story

Pauline

Member Pauline English has achieved more than most in her 63 years. She has won five medals from two Paralympic Games and became the first person with a disability to swim across Sydney Harbour.
Pauline

To say she isn’t goal orientated is an understatement, but the road to success hasn’t always been easy for Pauline.

“I contracted Transverse Myelitis when I was three years of age. I spent two and a half years in hospital, and the doctors had said to my parents that I wasn’t expected to see my next birthday.”

Left a paraplegic from her autoimmune disease, Pauline has used a wheelchair since her diagnosis.

In 1971, at the age of 15, she took up competitive swimming, and her coach first showed her how independent she could be after teaching her to balance herself and gain power by making her swim against a rubber hose that was tied to both her ankles at the edge of the pool.

Four weeks after her first lesson, Pauline broke two Australian records at the NSW Paraplegic and Quadriplegic Games, and eight weeks after that first lesson, she broke two Australian records at the National Paraplegic and Quadriplegic Games.

It came as no surprise when her achievements gained her selection to the Australian Team heading to the Heidelberg 1972 Paralympic Games as the youngest athlete on the team.

As Pauline’s confidence soared, so did her times and achievements. Four years later, she won gold at the Toronto 1976 Paralympics, in the women’s 25m butterfly.

Nowadays things look a bit different for Pauline. She has retired from competitive swimming and recently retired from 40 years of service at Hurstville Library.

“Up until Coronavirus, I used to like shopping, catching up with friends, going out for lunch or dinner with friends, watching movies, going on holidays and doing my clinical exercise program,” Pauline said.

While Pauline has seen the evolution in the disability landscape over the years, she says being Plan Managed by Living My Way has helped her enormously.

“I was having problems finding a Plan Manager so I contacted my Local Area Coordinator who made some calls for me and got onto Living My Way,” she said.

“Being Plan Managed is the only way to go as far as I’m concerned. It takes the pressure off paying invoices and keeping files of invoices, therefore giving me time to do other things I love to do.

“If there are any problems or anything I’m concerned about, I know I can pick up the phone and talk to someone in the office at Living My Way. They’re all very helpful and have far more knowledge about the NDIS than I do.”

- Pauline, Member

“What I like best about Living My Way is they have taken stress from my life in managing my plan and invoices, and helping with anything I am concerned about or information I need about my plan and NDIS,” she said.

“I don’t think I will ever understand the NDIS without the help of Living My Way and I wouldn’t hesitate in recommending Living My Way to anyone looking to have their NDIS plan, Plan Managed.”

- Pauline, Member

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Our latest stories

Kane

Kane

Meet Kane, a Member whose story is all about determination. After an accident that resulted in an acquired brain injury, Kane spent 10 months in hospital. Since then, he’s been focused on his recovery, tackling challenges with strength, and setting new goals with a positive outlook. He shares his story.
Read Kane's story
Angela

Angela

I’ve been with LMW since about 2007, though it was called Allowance Incorporated back then. A Support Worker told me about this great organisation and I decided to give it a try: little did I know I’d still be here all these years later.
Read Angela's story
Gerry

Gerry

Gerry is a farmer. He spent many years working his 4,000-acre farm in Condobilin with his wife and three sons.  In 1975, he was diagnosed with Muscular Dystrophy (MD), but that didn’t stop Gerry. He adapted his farming equipment to continue working on the land he loved for many more years. 
Read Gerry's story
Living My Way

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Menai Head Office

Ground Floor, 44-60 Allison
Crescent, Menai NSW 2234

Seven Hills Office

Unit 10, 197 Prospect Hwy,
Seven Hills NSW 2147

Mailing Address

PO Box 67, Menai Central,
NSW 2234

ABN

47 110 995 518

Acknowledgement of Country

Living My Way acknowledges the Dharawal people who are the Traditional Custodians of the land on which we work. Living My Way pays respect to Elders past and present and extends this respect to other Aboriginal people visiting our website.

Areas We Serve
We primarily offer disability support services across Sydney – including Western Sydney, the Sutherland Shire and St George – Wollongong City Council regions, and Central West NSW
Accessibility by WAH

“Storytelling is how we invite our Member voices to shine and share something meaningful… We want to inspire, engage and educate our community through real stories.”

“We all pitch in to get things done. I would say, hand on heart, that the people we employ are truly Memberfocused and understand how their role can help Members meet their aspirations.”